BPM banking: requirements and prospects

The innovative technology of robotization of business processes is one of the most powerful tools of optimization of business processes today. The course of all wearisome, routine processes in any business area can be significantly improved thanks to it, and expenses on their maintenance are considerably reduced. All you need to do is to implement a proper BPM for banking sphere https://www.bpmonline.com/l/bpm/industries/banking.
However is it possible to use the technology of robotization without cautions? The banking sector, perhaps, concerns nearly most vulnerable from the point of view of the emergence of risks, considering specifics of bank activity. Besides, the quite reserved relation of bank IT divisions to various technical innovations which could interfere with the trouble-free operation of banking systems and already integrated corporate applications is well known.
Besides, how to be with safety issues? In the bank sphere they are relevant as in one another: it both information security, and safety of preservation of personal data, the safety of carrying out operations, etc. The slightest mistake can cost here very much – both in a money equivalent and in questions of the reputation of bank and trust to it from clients.
Because of such a high degree of financial and non-financial risks, the doubt can even creep in whether in general expediently let robots in the bank. But, despite quite fair questions and cautions, the technology of business process management not only is suitable for introduction in the banking sector but also already has managed to prove successful in this field and to show the first results encouraging for all skeptics. There has begun introduction of these systems in such world famous banks like HSBC, Credit Suisse, Citi, Deutsche Bank, and even the international groups Raiffeisen Bank International and BNP Paribas. Many other banking institutions worldwide are already today on the threshold of robotization and consider it as a powerful and really revolutionary instrument of positive changes in the banking business.

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